Global Payments Knowledgebase

Introduction
Global Payments is a world leader in providing cash management solutions to financial institutions across the globe.

Problem
Selling solutions to a global market place necessitates the provision of information to a varied audience.

Global Payments wanted a professional presentation solution that could be used as an installed salesman’s tool, web site generator and interactive CD for trade show distribution.

Solution
Train product managers and Implementation of Knowledgebase.

Result
Knowledgebase’s implementation enabled Global Payments to publish their corporate information directly to CD and the Web, while at the same time allowing their sales force the flexibility to customise one-to-one presentations.

This has improved their communication of business strategy , and their ability to demonstrate and simulate their software without having to run complex demonstrations.